Write an Email

You recently rented a car for a weekend trip with your dorm mate and were satisfied with the vehicle's performance. However, you had a bad experience with the customer service at the rental office. You want to provide feedback to the rental company manager, Ms. Turner. Write an email to Ms. Turner. In your email, do the following: • Explain what features of the car you liked most. • Describe the issues that occurred during your customer service experience. • Suggest ways to improve the pick-up and drop-off process. Write as much as you can and in complete sentences.