原题
To better understand consumer loyalty to specific online retailers, Branislav Dudic and colleagues created a survey using 58 statements as proxy indicators of customer experience with receiving goods purchased online. The statements are categorized as relevant to one of six topics—e.g., statement 37, “I like when packages delivered to me are tightly packed,” is categorized as relevant to the topic of visual appeal—and respondents rate the importance of each statement to their experience. The researchers propose that the survey can be adapted for use by companies and other researchers, and they note that same-category responses show very low same-participant heterogeneity, which suggests that ______
Which choice most logically completes the text?
Aresponses to statements in the visual appeal topic are highly predictive of responses in the other five topics.
Bthe reliability of the survey data for each topic would be largely unaffected by the number of survey respondents.
Cit may be possible to collect meaningful data about all six customer experience topics without using all 58 of the original statements.
Dthe six topics into which the 58 statements are grouped may actually represent more than six different topics.
正确答案：C
解题思路
老师暂未填写解题思路。