原题
You recently purchased a piece of furniture for your dorm room from an online store called 'Home Comforts.' When the item arrived, you discovered that it was damaged during shipping. You are disappointed because you were looking forward to using the new furniture. You need to contact customer service to resolve the issue.
Write an email to the customer service representative, Ms. Brown. In your email, do the following:
• Describe the item you purchased and the damage it sustained.
• Explain why you are disappointed with the situation.
• Request a replacement or a refund for the damaged item.
Write as much as you can and in complete sentences.
Your Response:
To: Ms. Brown
Subject: Damaged furniture item
解题思路
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